1. Shipping and Delivery Information
2. Shipping Times
3. Saturday Shipping
4. Sales Tax
5. Payment Options
6. Warranties
7. MORE FAQs
Shipping and Delivery Information
All purchases over $40 qualify for FREE 5-7 business day shipping. Expedited shipping, confirmed delivery within 3-4 business days is an additional $8. Rates for faster delivery are available upon request.
Orders placed by 12:00pm mountain time are shipped the same business day. There are no quantity limits on Free Ground Shipping.
We ship to APO/FPO addresses via the United States Postal Service. An additional charge of $15.95 will apply.
We apologize, cannot ship to Canada or Puerto Rico.
All orders placed by 12:00 pm (Mountain Time) are shipped same business day.
All orders placed after 12PM MST on Friday will be shipped the following Monday. If you need expedited Saturday shipping, please call us at 1-866-666-4584 for rates and availability
Orders shipped to an address in the state of Utah will be charged applicable sales tax.
Credit Cards: Visa, MasterCard, American Express, Discover, and Debit Cards, we also take PayPal and Google Checkout.
Money Orders or Cashiers Checks: If you choose to pay by money order or cashiers check, please mail with printed copy of your order to:
Please call 1-866-666-4584 for mailing instructions.
We also take checks by phone.
COD: We apologize, we do not do COD's.
Every bottle of TAHITIAN NONI® Juice is covered by Tahitian Noni International manufacture's warranty. Any defective item should be returned. directly to 1-866NoniJuice.com. We will ship immediately ship you a replacement. Please call us to obtain instructions on how to do so.
What if a is bottle broken during shipment?
Tahitian Noni Juice is bottled in glass bottles. Although very rare, sometimes the shipper will accidentally break a bottle in transit. We generally are notified by the shipper when this happens, and we will immediately ship a new box. If your order is delivered with a broken bottle, please call us and we will arrange for the shipper to pickup the broken bottle and box. We will immediately ship you a replacement.
How do I know my order has been placed?
Once an order is placed, we you will instantly recieve an order confirmation email. This email will have all order details, and an order number for your records. Please reference this order number if you have any questions. If you would like a receipt, please be sure to enter a valid email address. Please see privacy policy for more information about how we protect your privacy.
Is is safe for me to order online?
We use state-of-the-art Secure Sockets Layer (SSL) technology encryption software with every order. Secure Socket Layer (SSL) technology scrambles your information as it travels accross the internet. Once your information reaches us, our state of the art security system keeps your data completely safe. Your credit card information is protected and safe, guaranteed.
How can I check the status of my order?
You can check the status of an order by calling us at 1-866-666-4584. You can also track you order online. We will automatically send you an email with 24 hours after the order is placed that contains a tracking number. By following the instructions in that email, you can track your shipment online. Please call 1-866-666-4584 and we will be happy to assist you with any questions.
When should I expect my order to be delivered?
All free shipping packages will be delivered within 5-7 business days. When orders are placed after 12 PM MST, expedited shipping days start the following business day. We ship from Provo, Utah.
Can I cancel an order after it has been submitted?
Yes, you can cancel an order, at any time for any reason. If have already received shipment of your order, you may return it within 60 days of receipt for a full refund or exchange. For orders requesting expedited shipping, purchase price of your order minus the expedited shipping charge will be refunded. For more informtaion on returns, please call us at 1-866-666-4584.
Do you have a printed catalog?
You can request a printed catalog offering all TAHITIAN NONI® products. If you would like one, please contact us at support@866nonijuice.com or call us directly: 1-866-666-4584.
Do you ship to APO/FPO addresses?
Yes, we ship to APO/FPO addresses via the United States Postal Service. An additional charge of $15.95 will apply.
Do you ship outside the United States?
No. Currently we can only ship to addresses in the United States.
Is there an extra charge for Alaska and Hawaii orders?
Yes. All orders shipped to Alaska and Hawaii must be shipped via 2nd Day Air. There will be a charge of $15.95 added to the order.
Is there a satisfaction guarantee?
TAHITIAN NONI® Juice comes with a 100% satisfaction guarantee. That’s because it’s not on trial -- it really works!
